540-675-1411

Return Policy

  • Sale and Discounted Merchandise are a Final Sale. There are no refunds or exchanges allowed on discounted or sale merchandise, no exceptions.
  • Within 2 weeks all returns are for exchange or credit towards future purchase only, no refunds.  
  • Any returns after 2 weeks time will be charged a 20% restocking fee on orders over $350.00. After one month, no returns will be accepted.
  • All items returned must be unopened and unused in original sealed product packaging for an exchange. If an item is received and appears to be used, there will be no exchange or credit issued.
  • Shipping charges will not be refunded for returned items.
  • Special Orders and custom orders are non-returnable, non-refundable, and cannot be used for exchange. 
  • The customer assumes all liability for the return shipping costs and for returns that are shipped without insurance.